We aim to dispatch all orders received before 2pm Monday to Friday on the next working day.

We use Royal Mail Tracked 48 for our standard delivery service and Royal Mail Tracked 24 for our express delivery service. Full tracking details for your order will be emailed to you once dispatched.

UK Mainland Standard Delivery Service
• Delivery within 3 working days
• Order before 14:00
• Cost £3.99
• Delivery Service: Royal Mail Tracked 48

UK Mainland Express Delivery Service
• Delivery within 1-2 working days
• Order before 14:00
• Cost £5.99
• Delivery Service: Royal Mail Tracked 24

Once your order has been dispatched, we are unable to change your address. You will need to contact the courier, quoting your tracking number, to amend this.

Returns must be made within 30 days of original purchase date. Please make sure items are returned as new, complete, unused, unworn and in original packaging to qualify for a refund.
We will not refund items which have been used, worn, damaged or are missing any original packaging, security tags, labels or protective coverings.

You can create your free UK returns label at
https://www.royalmail.com/track-my-return#/details/7783
Simply attach the label to your parcel and drop off at any Post Office. Once received, we will check the condition of the item returned and we look to process a refund within 3 working days.
The refund will be made back to the original payment method used to make the purchase. None of the above conditions affect your
statutory rights as a consumer when goods are supplied faulty, or not as described. Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that some larger items may need to be returned via other methods. For bulky/oversized items please contact us to arrange collection by courier.

All iWEAR products come with a 12 month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
In the unlikely event of a fault developing with an item you have purchased please contact us by emailing sales@iwear.ltd
We will review the fault with you and offer a full refund for all faulty items purchased from our website.